Privacy policy

Last updated: November 2, 2025

Skin Stories Tattoo operates this store and website, including all related information, content, features, tools, products, and Services, to provide you, the customer, with a personalized shopping experience (the "Services"). Skin Stories Tattoo is Powered by KledingDirect, allowing us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another person, or that can reasonably be associated with you or another person. Personal information does not include information that is collected anonymously or has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact information: name, address, billing address, shipping address, phone number, and email address.

  • Financial information: credit card or bank account details, payment information, and transactions.

  • Account information: username, password, security questions, preferences, and settings.

  • Transaction information: items you view, add to your cart, purchase, return, or exchange.

  • Communications with us: emails or inquiries sent to customer service.

  • Device information: information about your device, browser, network connection, IP address, and identifiers.

  • Usage information: how and when you interact with or navigate the Services.

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you: when you create an account, use the Services, or communicate with us.

  • Automatically through the Services: for example, through cookies and similar technologies.

  • Via service providers: when they collect or process data on our behalf.

  • From partners or external parties.

How We Use Personal Information

Depending on your interactions with our Services, we use personal information for:

  • Providing, customizing, and improving the Services: processing orders, payments, returns, account management, and personalized recommendations.

  • Marketing and advertising: emails, SMS, and advertisements based on your purchases or interests.

  • Security and fraud prevention: verifying accounts, preventing fraud, and protecting the Services.

  • Communication: customer support and other messaging.

  • Legal purposes: complying with applicable laws or responding to legal proceedings.

Disclosure of Personal Information

We may disclose personal information to third parties under the following circumstances:

  • Third-party providers performing Services on our behalf, such as IT, payment processing, and fulfillment.

  • Business and marketing partners for advertising and marketing purposes.

  • With your consent, for example, for shipping or social media integrations.

  • Within our corporate group or in connection with business transactions, such as mergers or acquisitions.

Contact

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

  • Email:

  • Address: Schaarmeesterstraat 100, 5231 PM, ’s-Hertogenbosch, NL

For the purposes of applicable data protection laws, we are the controller of your personal information.